The future of text messaging: 911 via text

 

Looking through the technology news today on CNN.com, I stumbled across an article about 911 finally being available via text messaging in 2014. Yes, that’s right, by 2014, you will be able to quickly send a text to 911 in an emergency. This really shows how society keeps changing to adapt to the latest technology.

On the other hand, this also shows how slowly parts of society are adapting to modern technology. SMS texting is a 20-year-old technology. 911 is a critical service, and I believe that emergency call centers should have adapted to this technology before now. What about an individual whose house is being broken into, but they do not want to alert the intruder of their whereabouts for fear of violence? Text messaging would be the best quiet solution, not to mention the fastest.

In today’s age of technology, we can text almost anyone because most people have cell phones. Heck, even doctors use their phones to look up medical information. Yet 911 has not been available via text messaging yet? It’s about time access to 911 catches up to the 21st century.

According to the article, ” 911 text messaging service coming in 2014,” writer Heather Kelly says that the top four U.S.wireless carriers have agreed to support text-to-911. This service will not support third-party text messaging apps and will not work when a user is roaming. The top four carriers will make the text-to-911 feature available by May 15, 2014.

Once the carriers have set up this new feature, it will take some additional time for emergency response centers to receive the proper equipment and training before the feature will be up and working. This is definitely another step in the right direction, and I am pleased to see how technology continues to evolve toward a future of limitless possibilities.

To read the full article, go to http://www.cnn.com/2012/12/07/tech/mobile/fcc-carriers-announce-text-to-911/index.html.

 

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